Horrible experience with China Airlines from HK-Taipei-San Francisco on June 30 2025. 2025 年 6 月 30 日搭乘中華航空從香港-台北-舊金山出發的糟糕經歷

I have been taken at least 18 round trips from SF to the Pacific destinations by air each year for the last 19 years. I am also a graduate from University of Hawaii with a degree in Hotel and Restaurant Management, minor in Transportation management. I will probably not takes China Airlines again!

China Airlines has given me one of the worst experiences yesterday compared to Eva, Cathay Pacific and Singapore Airlines. The plane from HK to Taipei was delayed by 1 hr and 15 minutes. connecting flight from Taipei to SF scheduled to takeoff within 10 minutes when we touch down in Taipei due to the delays. HK to Taipei flight landed at Terminal A, Taipei to SF flight takes off at Terminal D.

All the passengers on the HK to Taipei flights were on panic mode as we see the plane was scheduled to takes off in less than 10 minutes when we landed in Taipei. In normal situations the plane doors were closed, we probably missed our flight.

China Airlines staff did not tells us our flight to SF at Terminal D when we landed in Taipei from HK. We had to look it up ourselves meant more delays and panic for us. Terminal A to D is at least 7-8 minutes walking distance. I ran it took me 5 minutes. I have not even mentioned we need to pass through another security check point for screening in order to get out of Terminal A to enter the long road to Terminal D.

When we arrived at Terminal D, according to the departing time of 23:30, the plane should have taken off. Apparently China Airlines intentionally delayed the departure time of the Taipei to SF flight by 45 minutes to wait for us.

That made all of us even more mad. They should have told us when the plane landed in Taipei that the Taipei to SF flight was delayed by 45 minutes to wait for us with the Gate number! But they did not.

If this is the way how China Airlines treated its customers. I wish them best of luck.